People are Currency

IMG_1121It’s interesting to me how this comes up over and over again for my clients. While it takes a certain amount of confidence to accomplish your goals, cockiness will always come back to bite you. You can’t be selective with your kindness. You can’t be nice to your family and terrible to cashiers or the wait staff. You can’t be nice to your boss and look down on a stranger begging on the street. Success won’t happen if you stack rank yourself among the people around you.
Success happens when you not only realize that everyone can make or break your future because sometimes it takes a stranger to knock you out of your funk so you can become who you were meant to be. Be kinder, look people in the eye, give them the benefit of the doubt, be someone else’s chance to expect more. Then you’ll remember all the people in your past that made it possible for you to achieve today. We’re all in this together, folks, and you’ll never succeed by sacrificing a soul and leaving them in your wake

Book Review: Year of Yes

Year of YesAuthor: Shonda Rhimes (writer of Grey’s Anatomy, Private Practice & How to Get Away With Murder)
Medium: Listened on Audible (which I highly recommend. It’s read by the author. And I listened on 1.5 speed and got through in a Jif!)
Recommended by (and then lovingly pestered by): Tiffany Peterson

Thoughts: This is the first book I have actually started and finished in 2 weeks in a long time. I have about 40 half consumed books on my nightstand, in my kindle app and on my audible. But I finished this one. While MY problem is that I should probably say “NO” more, what is magical about this book is the way she tells stories. I think all of my speaker friends should read this book (listening to this book is actually better) so you can see how she craft stories, uses track backs, and invites you in a very, very real way. Also, in full disclosure there is language in this book.

What I liked is that she’s real. She’s vulnerable and unlike other “Year of” books, she doesn’t go in chronological order, she just shares the things she learned. I liked that approach.

Sidenote: This is where we’re going to get a little dramatic. Back in the mid 2000’s when personal blogging took the world by storm, I was a very late adopter. Busy with the career, then a baby I enjoyed reading other people’s but was nervous to do one of my own. I wanted it to be a little different, and so I wouldn’t start until I had a good idea. One night in 2008 while lying in bed after watching an episode of Grey’s Anatomy, I realized that all the show titles were actually songs. One of the things I loved about the show was the soundtrack. That’s when I started blogging. With my first post called “Even The Nights Are Better” and I talked about having my baby boy and that I wouldn’t trade sleepless nights for anything. My blog was called “The Best of Times” and I subtitled it “Our Family Soundtrack”. Listening to this book and how she loves music and dancing reminded me that Shonda Rhimes got me blogging. So there’s a useless bit of trivia for you. Speaking of things my ears can’t handle, I stopped watching Grey’s about the same time Private Practice started. But I’ve always appreciated her craft and I keep up by reading show synopsis because Shonda really does “lay track” masterfully on the air and in print.

The 3 Questions Exercise – Goal Setting

Here’s a powerful activity that I did at the beginning of the year. My goals were feeling a little flat this week and needed to be ignited so I pulled this out and looked at it again and made some adjustments.
Whether your goals are rock solid or they could use a refresh, try this activity and see if you feel a new life in your purpose.
Join me? I love the 3 questions:
What worked?
What didn’t work?
What needs to change?
Here’s a simple way to do this for yourself. What’s on your KEEP list?
What’s on your LET GO list?
What’s on your MAKE IT HAPPEN list?
Let’s finish 2016 strong!
If you love tools like this, you’ll LOVE the Make It Happen Toolkit! Get it here (FREE): www.speakmichelle.com
The 3 Questions Exercise - Goal Setting

4 Steps to Becoming A Professional Power Napper

With Arianna Huffington’s book The Sleep Revolution taking over the world (including JetBlue terminals, cards in Marriott Hotels, and countless appearances), I’ve been thinking a lot about my sleep routines, but I’ve also been thinking about Huffington’s hustle (perhaps that could be the title of her next book: Huffington’s Hustle).  This gal knows how to sell a book.  All the hard work paid off, of course, Huffington rightfully found her place on the New York Times Bestseller list (again).

This card was on my bed in a recent trip. Three quarters of me thinks this is a brilliant cross promotion tactic between Marriott Hotels & Arianna Huffington with her book The Sleep Revolution.  One quarter of me is jealous that it's not my book on the bed of every Marriott Hotel. ;)

This card was on my bed in a recent trip. Three quarters of me thinks this is a brilliant cross promotion tactic between Marriott Hotels & Arianna Huffington with her book The Sleep Revolution. One quarter of me is jealous that it’s not my book on the bed of every Marriott Hotel. ;)

For many years I have shared sleep to be one of my favorite success tips. My body is the vehicle to my dreams, and I need to fuel it and care for it. Many years I got by on 6 hours of sleep a night – I can’t do that anymore.  I crave 7-8, but my secret really isn’t a good night’s sleep.  My secret is power naps.

This all started back in 2005 when I was working for then Novell (now MicroFocus) in Provo, Utah.  It was my first big corporate job, I had only worked for small businesses up to this point.  It was also the first time there were beds in “quiet rooms”.  Surprised that my company welcomed the occasional nap (during breaks and lunches, of course), I decided to give it whirl. It took a bit to find comfort on disposable pillow cases, but I soon found my ideal power nap formula.

Michelle McCullough on Sleep

  1. 1. Hair Prep – To avoid flat hair, lift your hair up one inch below the crown. (This also works on airplanes, and taking a power nap in a chair or recliner.) I love being able to go back to my desk and my hair doesn’t share where I’ve been for 33 minutes.  (Gentlemen, count your lucky hairs that you can skip to number 2.)
  2. Set The Alarm – The magic number for a nap really is 30 minutes, so I would give myself 33 minutes.  3 minutes to fall asleep and 30 minutes to actually sleep.
  3. Dark – Sleep in a dark room.  If there is light pollution, find something to put on your eyes.  I don’t put eye masks over my hair (see number one), but a small washcloth or piece of fabric will do.  If you’re blessed to have a health room in your building, keep one in your desk.  At home, I use an old infant bib and it’s perfect!
  4. Listen To Your Body – Consider that if you need frequent naps, you may need to find out what else your body needs.  Do you need better nutrition?  Is your body trying to sleep off fast food or too much sugar?  Do you need more exercise? Even a 30 minute walk can be just as rejuvenating as a nap, and it helps brain function and energy. Don’t get me wrong, sleep for the win, but there are other things that you can and should do for optimal body health and vitality.

As an entrepreneur with a home office (and when I travel to speak, my office is an airplane, or a hotel room or a conference room…) naps are easier than even my corporate days. You can see some pictures snapped of me sleeping on planes, and even in the middle of an event.  In March of this year, I was part of the World Hopecast.  We broadcasted LIVE for 60 hours straight.  I has shifts in the middle of the night and during the day, and MULTIPLE power naps were needed during the day to keep me going.

This is how I survived the World Hopecast. Naps in my business clothes!

This is how I survived the World Hopecast. Naps in my business clothes!

If nothing else, I’m glad that Huffington has started a conversation that I think every successful peak performer needs to remember: it’s not about who can go the longest on the least amount of sleep, and what you can get done before you crash into bed. It matters that you get the sleep that you need for your body and your brain to operate at it’s prime.

Whether you need a full Sleep Revolution or simply a sleep adjustment I hope that you’ll consider how new sleep habits and patterns will help you fuel your amazing body as a way to accomplish your goals and dreams.

Naps work on airplane's too!

Naps work on airplane’s too!

If you like this tip, I’m full of more! Check out the Make It Happen Toolkit here. www.speakmichelle.com

If you’d like to learn about booking me to speak at your next event go here: http://michelleontheair.com/book-michelle-to-speak/

 

 

Don't Look Back, You're Not Going That Way

Some days it’s easy to sit and catalogue all of my faults and all of my mistakes. If I allow my brain to go down the path, I can get myself in a dither. It happened last week. A rough day led to a pity party and a my weaknesses having a dance off in my head. It was so bad I couldn’t sleep.

Here’s what I believe. I believe we’re all human and making mistakes and having weaknesses is part of this human experience. They can teach us amazing things. And while I know they are a part of life, part of the journey is putting them in their place and not letting them hold you back. Learn and grow. Don’t dwell.

The very next day, after my long sleepless night I received this in the mail from my friend Melanie. One of the brilliant minds behind Hip to Home. How timely.

Our past can teach us, but we can’t move forward if we dwell there.

To the future.

Don't look back Hip To Home

Give Yourself Some Living Room

This is what The Living Room is all about.  It’s about looking at our lives and giving ourselves some room to grow and feel.  It’s about not beating ourselves up when we make mistakes and it’s about giving ourselves permission to succeed and to fail.
Grateful for the opportunity I had to share these thoughts on The Place last week.
My thought for your today is Give Yourself Some Living Room

Letting Go Of The Past For A Powerful Future

Like you, I’ve had circumstances in my life where I had to choose to hang on to bitterness or forgive and really be free.  My parents divorced when I was 7.  My dad died tragically of SARS when I was 22.  He never met my kids, and they didn’t get to meet him.  I was fired wrongfully from a position over a scheduling mix up, that a company wasn’t willing to resolve.  The list goes on, right?
I heard a woman say once, “You can be bitter or you can be better.”
It’s easier to be bitter, but we can only let go of the past if we let it go and truly choose the better path.
Here are three exercises I use to leave the past in the past:
1. DO SOMETHING: Pick an old situation that still festers in your heart and do something about it.  Apologize, right a wrong, do an act of service for someone who hurt you, or if nothing else – write a letter.  You may never get to send it, but write a letter sharing your thoughts so that you can get everything you’re feeling on paper.
2. WRITE A LEARNING PAGE: Take an experience and write 10 things that experience taught you.  Maybe you’ve learned how to respond better, or how NOT to do something.  Maybe you learned what’s in your control and “no control” column. Maybe you learned that no matter what people do to you, kindness back never hurts.  This can help you reframe the past and choose what you can learn from it to move on.
3. PRACTICE GRATITUDE EVERY DAY: When you find yourself stuck in a victim mindset, it can be easy to look for everything that’s going wrong.  Train your brain to look for everything that is going right.  When I was in the middle of a heart breaking divorce, I felt like I was justified to feel sad and wronged.  I carried this attitude about me for weeks.  After reading Sarah Breathnach’s book “Simple Abundance” I reluctantly took on her gratitude journal challenge.  I did it to almost prove her wrong. I wanted to prove to her and the world that sometimes you just can’t find things to be grateful for.  It took a couple of weeks of consistently writing down 5 things a day to start to really SEE things differently.  Instead of pointing out all that went wrong, I started to find all the ways God was preserving me through the trial.  An out-of the blue call from a friend, a kind package left on my step, birds chirping out my window, a test that went easier than I had planned, etc.  Gratitude didn’t change my circumstances, it changes me.
I am moved by the story of Viktor Frankl.  Sent to a Nazi concentration camp, he survived on positivity and forgiveness, when it would be so easy to hate.  His parents died, his wife died, his brother died.  Only his sister survived.
You could survive an experience like that by blame and becoming a victim or you can choose to rise above.
I had the opportunity to sign Viktor Frankl’s Book of Greats when I spoke at a TEDx event a few years ago.  There was such a powerful feeling when I signed it.
We’re human.  Life will throw us some curve balls.  Our greatest challenge is not avoiding these trials, but figuring out how to rise above them and move on.
To your future!
– Michelle
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Michelle's SheBiz Utah Video

It was an honor to get invited to be part of this fun video series with SheBiz Utah!  I love talking about how I make business and life work (and sometimes it doesn’t work)!
What would your answers be to this question?
Check out the other videos on the SheBiz Utah YouTube Channel: https://www.youtube.com/channel/UCQ6FY181WauUjvFlUZxVb_w

How to Ask for What You Want – The Art of Persuasion

Bless my patient husband’s heart. Living with a dreamer like me can be a real trial. I constantly have ideas. Lots of ideas. I have ideas about businesses I want to start, trips I want to take, projects I’m ready to begin, activities to do with the kids, and new parenting tips I want to try. Many of my ideas require his help or support, but since I don’t always take action on every idea, he listens to me talk and philosophize and then patiently waits for me to narrow them down before he involves himself. It’s a lesson he’s learned over time.Working Smarter.Not Harder-3

Over the years I’ve also learned a few things, including the difference between sharing my ideas and dreams and actually enrolling people in them. Persuasion is powerful, but it can often turn into manipulation if we’re not careful. On the other end of the spectrum, sometimes we think we are enrolling people, when in actuality we aren’t even clearly stating our needs. Many peak performers are good communicators by nature, but if it’s not a skill you have, it’s definitely one you can master with practice.

I had to learn this the hard way. I hit bumps on my road to fine tuning this craft. For example, I produce events for entrepreneurs, and for years Startup Princess held an annual conference every fall. The second year I was involved I remember having especially busy a week before the date of the conference. I thought I was enlisting the help of my husband each time I made a statement such as, “There’s so much to do.” or “I don’t know how I’m going to get all of this done.”

I was frustrated that he wasn’t getting it, and I continued on this way until I finally snapped. In a moment of anger I barked at him, “Don’t you remember I have a big event this week?” Still, he didn’t interpret this as meaning, “Will you please help me?” Instead, he calmly responded, “You’re a smart, capable woman. You seem like you had everything under control.”

I’m ashamed to say that this experience eroded a little of my most important relationship, and it was no one’s fault but my own. I hadn’t been expressing my needs clearly, yet I was upset when my husband didn’t read my mind and come to my rescue. It was a communications breakdown on MY part.  When we have expectations without expressing them, we’re the ones at fault.

Has something like this ever happened to you? Stop expecting the people in your life to have a crystal ball. If you want help, support, or encouragement, ask for it!

When it comes to peak performance and goal achievement, we can all do better at enrolling people in our vision. Giving orders, dictating assignments, or yelling commands won’t entice people to willingly support your mission. I’ve found the most effective form of persuasion is enrollment.

What is the difference between simply asking for help and enrollment?

Enrollment is a conversation where you share your vision with another person, discuss the desired outcome, and then agree on a course of action.

Lucky for you, I’ve done the dirty work on what works and what doesn’t when it comes to enrollment. After a lot of trial and error, I’ve fine-tuned a simple formula for negotiating and creating a solid win-win agreement you can use to get the results you want.

As I lay out the steps, consider how enrollment can work in relationships with your spouse, boss, employees, friends, kids, family, and others. The words and the approach may be different, but the general idea will be the same.

First, share the vision. Explain your goal and tell them why it’s important to you. Help them understand the passion driving you to chase this dream and what it will mean to you when you achieve it. Passion is contagious.

Second, commit to the goal. You may even want to say the words, “I’ve thought this out.” This one has been especially helpful in my relationships since ideas flow out of my mouth freely. I want whoever I’m talking to to know I’ve sifted through other ideas, and I’m committed to this one. In some cases you have to acknowledge that you realize past goals have flopped, but you’re committed this time.

Third, explain the plan and outline the specific support you need to accomplish your goal or project. What roles do other people play in this plan? Do you simply need support and encouragement, or are there specific action items you will need to assign someone?

This is where a lot of the conversation will take place because it’s not just about what getting what you want. There could be circumstances you haven’t considered or valid questions or concerns raised by your counterpart. Be open to adjusting the plan in favor of creating a mutually beneficial situation.

Once you feel like you’re on the same page, the fourth and most important step is asking what I call a “question of support”. It’s essentially the handshake of the conversation and can be something as simple as, “Can I get your support in this project?” One of my favorite questions is, “Under what circumstances could I get your support on this?” (Sometimes that question slips into part three.)

Here’s an example of how I should have approached my husband for help during event week.

Step 1: “Hi Honey. You’ve probably seen on the calendar that our big event is coming up next week. I’m feeling overwhelmed by it all. This event is important to our business. We have more than 150 women coming from all across the country, and I really want everything to run smoothly so we can make a good impression.”

Step 2: “I know in the past I’ve left a lot of things to the last minute, and I’m committed to working over the next couple of days so I’m not crazy two days before the event.

Step 3: “There are a lot of ways I could use your help accomplishing this. I’m going to need some extra help with the baby this week and I’d also really appreciate it if you could take care of dinner. If you have some extra time at night, I could use your help putting together packets and typing name tags.”

Step 4: “What things would you be willing to help me do?”

See how much better that came out of my mouth? Being clear and specific is much more effective at persuading people to enlist in your cause. This is especially true if your previous tactic has been snapping at people when they don’t read your mind.

Consider how this could work if you’re asking a friend or loved one to help you accomplish a goal. I’m going to show you one more (hypothetical) example.

Step 1: “Hi Friend. This year, my goal is to lose 40 pounds. I really want to be healthier, and I feel like losing the weight will help me feel better about myself and allow me to keep up with my family.”

(She, of course, congratulates me and says some encouraging words.)

Step 2: “The holidays were a bust to my routine and I got out of the habit of exercise. Starting now I’m going to give up soda and go to the gym five times a week. I also talked to my doctor and she recommended the right calorie intake for my body and goals, so I’m going to track my food every day.”

(She says additional encouraging things like, “Awesome! You’ve got this!”

Step 3: “I know I’ve trained you and all of my other friends to bring me a treat every time you bake, so I’m going to need to respectfully decline them so I’m not tempted. I’d also love to check in with you once a week for a little accountability.”

(She’s nodding at this point, and patting me on the back. Hypothetically, of course.)

Step 4: “Could you help me with those two things?”

Works like a charm.

This process is especially powerful when you delegate a task to an employee or anyone who may be helping you with something. Here’s an outline of an enrolling conversation in a work environment.

Step 1: “Hi Sandy, we’re getting ready for a big product launch and we’re super excited. The initial buzz has been awesome and I can’t wait to see the response. This product is really going to help.”

Step 2: “Our goal is to have a huge opening week by taking preorders three weeks in advance. Our print and television advertising campaign is in full swing, and our social media campaign starts heavily next week.”

Step 3: “We’re asking the marketing department to implement a specific marketing strategy. As the social media intern, I’d like you to work closely with Adam to make sure we keep up with our posting and engagement schedule as outlined in the strategy. The timing is critical for maximum viewership, likes, and sharing.”

Step 4: “Are you on board with us to complete this social media strategy? Do you have any other priorities on your plate we might need to reassign in order for this to come to the front burner?”

The whole conversation took sixty seconds, but the vision was presented, the tasks explained, and a commitment question was put in place to make sure it was all understood.

Enrollment works for every relationship. I can even use it to persuade my small children to get on board with my unpredictable speaking schedule. Some might say they’re too small to understand, but even when they were toddlers who spoke in three word sentences, I took time to have a conversation and talk them through each step. The pattern of good communication can be learned early, and I want them to learn it from me. I also want them to know I’m involving them instead of working around them.

Simple kid conversations can sound like this. “Hi doll baby. I’m going on a plane this week to help a group of women. I’m going to be gone for a few days, but when I get back I’m taking a couple of days off and we’re going to the park and making cookies. Can you hug me before I go?”

Sometimes, these conversations happen as a result of a frustration expressed by your counterpart. It’s a sign that enrollment is happening a little late, but better late than never.

Enrollment isn’t about manipulation.  It’s about coming up with win-win solutions to goals and major products – personally and professionally.

 

This system isn’t foolproof and you shouldn’t discount the exasperated outbursts from people close to you. It’s easy for me to jump into an enrolling conversation, but I also need to hear the feedback. In the previous example I stepped up the presence with my son so he could reconnect with me. The explanation is good, the enrollment is good, but the best persuasion in getting the people you care about on board with your dreams is making sure you aren’t persuading them at the expense of the relationship. They want to make sure they are still important, even if your clients/goals/projects are important, too.

If you like this, you’ll love the Make It Happen Toolkit.  Three of my favorite success tools available to you for FREE.  Get it here.

Are you on Facebook? I would love to connect.

– Michelle

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